Privacy Policy
Effective Date: May 9, 2026
RB Drilling (“RB Drilling,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information through our website, www.rbdrilling.ca, and through our business communications.
1. Scope
This Privacy Policy applies to personal information collected by RB Drilling through our website, phone calls, email, quote requests, booking requests, and any other communications with us.
2. Personal Information We Collect
We may collect personal information such as your name, phone number, email address, service address, project details, and any other information you choose to provide when you contact us, request a quote, or book services. If our website uses cookies or analytics, we may also collect technical information such as browser type, device information, and website usage information.
3. How We Use Information
We use personal information to respond to inquiries, provide quotes, schedule and deliver services, communicate about appointments and invoices, provide customer support, improve our website and operations, and meet legal or business requirements.
4. Consent
By providing your personal information to RB Drilling, you consent to its collection, use, and disclosure for the purposes described in this policy, unless you tell us otherwise or the law permits a different form of handling.
5. Disclosure of Information
We do not sell personal information. We may share personal information only with service providers who help us operate our business, such as website hosting, email, accounting, scheduling, or administrative support providers, or where disclosure is required or permitted by law.
6. Cookies and Analytics
Our website may use cookies or similar technologies to support basic site functions, improve performance, and understand how visitors use the site. If cookies or analytics are used, we will provide notice of that use and handle the information in a manner consistent with applicable privacy law.
7. Safeguards
We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, loss, misuse, or alteration.
8. Retention
We keep personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law, after which it is securely destroyed, deleted, or anonymized.
9. Access and Correction
You may request access to the personal information we hold about you and may ask us to correct inaccurate or incomplete information.
10. Breach Notification
If a privacy incident occurs involving unauthorized access, disclosure, or loss of personal information, we will take appropriate steps to investigate, contain, and respond to the incident. Where required by law, we will notify the appropriate privacy regulator and affected individuals.
11. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies directly.
12. Contact Information
If you have questions about this Privacy Policy or would like to access or correct your information, please contact:
RB Drilling
Attention: Eric Reyes
Phone: 780-288-8383
Email: booking@rbdrilling.ca
Website: www.rbdrilling.ca
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised effective date.